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Foot-lynx

Frequently Asked Questions

Our Frequently Asked Questions are designed to give you quick, clear answers about Foot-lynx policies, shipping, returns, and more. Browse below to find helpful information and guidance for a smooth shopping experience.

At Foot-lynx, we combine comfort, durability, and modern design without the premium price tag. Every pair is tested for traction, flexibility, and impact resistance, so you get shoes that look good and perform well.

 

Yes! We provide free shipping on all orders within the United States, including Alaska and Hawaii. No minimum purchase is required.

 

Currently, Foot-lynx only ships within the United States (including Alaska and Hawaii). We do not offer international shipping at this time.

 

Orders are processed within 1–3 business days. Once shipped, delivery typically takes 4–7 business days, depending on the carrier and destination. Total delivery time is approximately 5-10 business days.

 

We work with trusted carriers such as USPS, UPS, and FedEx to ensure safe and timely delivery.

 

Yes! Once your order ships, you’ll receive an email confirmation with a tracking number. You can monitor your package through our Order Tracking page.

 

You may request a return within 30 calendar days from the delivery date. Items must be new, unused, unworn, and in their original condition with packaging, tags, and inserts included.

 

Yes, exchanges are accepted within the 30-day return window, provided items meet the same condition requirements as returns. Exchange availability depends on stock.

 

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. In those cases, Foot-lynx will cover the return shipping.

 

Once your returned item passes inspection, refunds are processed within 7 business days and issued to your original payment method. Please note that banks or card providers may take additional time to post the refund.

 

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